Virtual Gala FAQ

HOW WILL THE GALA WORK?

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• Tickets: Each ticket comes with one full gourmet meal as designed and prepared by our celebrity chefs and a bottle of red and white wine. While we would love to accommodate all your last-minute requests, it will be difficult for us to make any last-minute adjustments on ticketing. Please plan your evening accordingly. 

• Food Delivery: We are doing everything to make this as simple as possible. The entire package for your evening's experience including food, 2 bottles of wine (a red wine bottle and white wine bottle), and instructions will be safely delivered to your doorstep on March 5th. Meal delivery will be included to those within a 1-hour drive from Santa Clara County (including SF). You should plan to take a little time before the event begins to heat up the food so that you and your loved ones can enjoy a lovely warm meal during the program. Note: An adult 21 or over will need to be present to accept the package, as there will be wine included.

• Online Silent Auction: We will open up the online auction at the link above until 5 pm, March 6th when it will close. You will be able to bid, explore and pay for everything online. Our staff will directly coordinate with you on the pickup/delivery of the silent auction items you win. 

• Attending the Virtual Gala: You will receive a link via email to open up the Gala webcast page. Our broadcast will begin at 6 pm on March 5th. Instructions on logging in will be shared closer to the event date.

  • Please note that you will not be on video, so you can enjoy your meal and the program at the same time. Our platform will also allow you to interact with our hosts via a chat portal, however, you will not be seen on video. Guests will also be able to make pledges online during the Live Pledge section of the evening. We will share more details and clear instructions to ensure you can enjoy your experience to the fullest. We encourage you to dress up and take pictures with your friends and to be included in our post-event gallery

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Frequently Asked Questions

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• How long is the event? The program will run for 1.5 hours.

• Is it true my meal will be delivered to my home? Yes, meal delivery is included to those within a 1-hour drive from Santa Clara County (including SF). The food courses will be delivered to you on the day of the event. Please make sure to include your address and phone number when you buy your tickets. A red and white wine bottle will be included with the meal for each household.

• Who will I be seeing on the broadcast? Our hosting team will also be a part of the program and will be interacting with you (the guests) through the course of the evening. Our three master chefs will present their courses, discuss their meal preparation, ingredients, and share their experiences.

• How will I vote for a Chef? You will have the ability to vote online for your favorite Chef.

• What is in the gala package? The gala package includes a dinner kit with appetizers, a fresh meal, and dessert, plus a bottle of red and white wine. It will be safely delivered to your doorstep on the day of the event, March 5th, no later than 3 pm.

• Is this a live event? Yes, the event is a live event, although some portions of the event will be pre-recorded.

• Is the food going to be cooked or do I need to cook it? The food will be ready to eat. Just like any order from a restaurant. All you have to do is warm it up, plate it (like the pictures that will be included in the kit), and enjoy your meal.

• How many people does each ticket feed? Each ticket comes with one meal. We recommend you buy a ticket for each attendee so you and all of your loved ones can enjoy the meal together.

• Is there special food options for dietary needs? You can choose between a vegetarian or non-vegetarian meal when buying a ticket. Unfortunately, we cannot cater to special allergies or other dietary needs.

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Still have more questions? Reach out to event@wvcommunityservices.org or call us at (408) 366-6096 and our team will get back to you as soon as possible.

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